Monthly Meeting - August 2026

Sales Floor

• Sales Goal for July - $107,538 - Actual $170,645 (159% of goal!)

• Sales Goal for August $141,904

• Qualifying tweaks (Isaac Notes)

• July Sales Performance:

SALES REP	TOTAL SALES	% OF TOTAL
Dustin Williams	$93,214	55%
Taco Patterson	$67,910	40%

Shop

• Verifying equipment thoroughly before install has greatly improved!

• Shop still needs to be cleaned at the end of the day

• July Install Performance:

TECHNICIAN	BILLED HOURS	EFFICIENCY
Isaac Wood	120.75	75%
Eduardo Conejo	128.92	81%
Ayden Trombly	78.17	48%
Jess Lyon	160.92	100%

Notes on check-in and deposit procedures

• Every person accepting a deposit or checking in a vehicle owns the accuracy of that ticket.

• Verify all products, labor, and customer concerns are documented.

• Confirm customer contact information.

• Ensure expectations discussed during the sales process are reflected in the invoice.

• If taking over a ticket from another employee, communicate with the original salesperson before making assumptions.

• Walkthrough installation details at time of consult - not at check-in!

Wins

• Great job on our Helix sales and installations. Customers have been thrilled with the results!

• Keep educating customers instead of simply selling products. The confidence and product knowledge everyone has developed is paying off.

• Thank you to everyone for the teamwork that's helping us maintain quality while keeping up with a busy schedule.

Helix Success

• Customers are recognizing the value when we take time to explain the features and tuning capabilities.

• Our confidence in the product are absolutely leading to more premium system sales.

• Every successful installation builds confidence for the next customer.

• Let's continue making Helix one of the products we're known for.

Communication Between Departments

• Follow-up: Polite interrupts?

• Is the shop flow/communication improving?

• Client expectations being managed/met?

Team Communication

• Let others know when priorities change.

• Ask questions before making assumptions.

• Keep technicians informed of customer requests or changes.

• Keep sales informed if something changes during the installation.

Customer Experience

Remember that customers notice far more than the finished installation.

They notice:

• How well we communicate.

• How organized we are.

• How confidently we answer questions.

• How well our team works together.

A customer who sees a team communicating and helping one another gains confidence that they chose the right shop.

Keep Raising the Bar

As our reputation grows, so do customer expectations.

Let's continue to:

• Educate instead of pressure.

• Communicate instead of assume.

• Help each other whenever needed.

• Deliver an experience that customers can't find anywhere else.

Every interaction is another opportunity to reinforce why Speakerbox is the premier car audio shop in North Alabama.

General

• Google reviews update - OVER 500 REVIEWS!!!

• MSC Demo Boards are STILL on the way

Celebrations/News:

• Ayden leaving for college - what a loser

• (NEXT MONTH) Closed for Labor Day 9/7

  
  

Disclaimer

The information contained in this meeting outline is confidential. It is intended solely for use by currently employed Speakerbox, LLC staff. Any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.