Monthly Meeting - May 2026

Sales Floor

• Sales Goal for April - $106,897 - Actual $135,187 (26% over goal!)

• Sales Goal for May - $119k

• April SALES performance: Taco @ $48k / Dustin @ $80k / Grant @ $588

• Customer receipt required for all warranties - STILL!

• Product Warranty - 30 days swap/trade-in, in-store. After that it's up to manufacturer.

• Hand-write due back times on work orders

• Returning special order / misordered product

• Customer Interaction Ownership: If you are checking in a vehicle, treat it like it’s your own customer and make sure every detail is covered. This means vehicle info, concerns, expectations, accessories, scheduling, contact info, etc. Do not assume someone else already asked all the right questions.

• Deposits and follow-up calls: If a customer calls to leave a deposit on a ticket someone else created, either:

  • fully step in and handle the ticket as if it were your own

  • get directly with the original salesperson/installer

  • communicate the details back to the person who created the ticket so they can follow up with the customer.

• Zero gaps in communication and zero surprises when the vehicle arrives. Every handoff needs to be intentional.

Shop

• February Install Performance:

  • Isaac - 115.17 hours billed

  • Eduardo - 107.34 hours billed

  • Wes - 49.67 hours billed

  • Ayden - 75.09 hours billed

• End of Day / Week Cleaning (main shop and woodshop) REQUIRED

• Review notes/photo requirements for CHECK-OUTS

• Stay in constant communication with the sales team

Product

• MSC - All the things!

  
  

General

• Google reviews update - 464 @ 4.8

• Common customer praises / complaints?

• Finishing new showroom area w/MSC

Celebrations:

• 5/5 - Cinco de Mayo

• 5/10 - Mother's Day

• 5/25 - Memorial Day (closed)

  
  

Disclaimer

The information contained in this meeting outline is confidential. It is intended solely for use by currently employed Speakerbox, LLC staff. Any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful.