Appointment Process
Shopmonkey scheduling process - any complications or questions?
Deposit & Troubleshoot Policies - results & feedback
Clients with vehicles present MUST BE ON SCHEDULE!
Tech assignment to jobs must occur prior to work starting
Shopmonkey Transition
Successful transition - thank you everyone!
Are all of your training modules completed? (videos & quizzes)
MECP Certifications
Sales Staff - Product Specialist / Apprentice Install
Shop Staff - Apprentice / Skilled Install
Ordered Parts / Pulled Parts / Accessories
Product not verified before ordering / wrong items ordered
(Mike Simmons - Mercedes, Evan Albright - Jeep, James Reed - Ford, etc.)
Verifying Product & Installations
Kits / Harnesses used or partially installed before realizing they're incorrect
THOROUGHLY read through work orders and tickets before starting install. ask questions before starting if anything doesn't match up
Soundskins Changeover
Types offered: Classic / Pro, Speaker Kits, Foam Speaker Rings
Replaces ALL other sound dampening material options
Workshop Kit - Uses
Good News & Events!
Tesla is finished - lots of great feedback!
Speakerbox's 11 year Anniversary is today!
Taco's Birthday 8/10
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