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  • Writer's pictureGrant Winslow

Monthly Meeting - FEBRUARY 1st


Shopmonkey: Estimates & Invoices

Estimates made for "quick pricing" should be deleted immediately after use


Shopmonkey does not see Estimates as "completed" work, so they do not reflect in sales reports


End-of-day verifying of this is REQUIRED


Warranty & Troubleshooting

Warranty work will be scheduled for original installer when feasible


If warranty work is required immediately (heat case/dangerous), Isaac will evaluate & perform warranty work


Deposits

Any deposit taken requires the Estimate to be switched to an Invoice

There is no Layaway, and deposits are not Layaway

Deposits should be 50% of total Invoice. If final amount is yet to determine, then 50% of what's estimated.


Paying full amount in advance is not an option - only an extreme exception for specific cases


Morning Huddle / Check-Ins / Opening Procedures

All displays should be on and playing music by 8:45


All cars should be pulled out and shop ready for installs by 8:45


Open Sign & Door open by 8:59


Morning Huddle from approximately 8:45-open


All Staff present for morning check-ins immediately following huddle



Good News & Events!

Don't forget Valentine's Day on the 14th


Vegas Knowledgefest!






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